Drunk 699 yuan to buy red rice Note2 maintenance was getting 875 yuan – Phoenix

<-! maincontent begin ->

699 yuan to buy red rice Note2 service actually to 875 yuan

red rice series phones millet has been the company’s best-selling products, last August 13 release of red rice Note2,80 million units in cash within 12 hours of being looted. But after the ubiquitous sales performance, red rice Note2 is ill-fated, first deep “change screen door” after the burst Wi-Fi instability, dropped calls and other issues. Recently, red rice phone service also cause user dissatisfaction. “699 yuan to buy red rice Note2, voice messaging functions are normal, just WLAN open, only to be told after the maintenance repaired to 875 yuan.” Recently, Mr. Wang complained to the user “IT Times” reporter he said repair phone repair really can not afford, might as well buy a new one.

Last year, two-eleven, Mr. Wang millet official flagship store to buy a mobile version of 4G red rice Note2, spent a few months has been found WLAN options open, not connected to Wi-Fi . So, Mr. Wang millet sale, before the Spring Festival will be sent to the phone millet Beijing service points for testing.

“inspectors said WLAN option is not open because the motherboard bending caused by human factors, are not covered under warranty. If you want to repair, I need to pay 875 yuan, do not pay to put the phone back down now. Although I was buying 699 yuan, the official price can also only 799 yuan ah, maintenance costs 875 yuan to actually “unacceptable price maintenance Wang call millet official flagship store customer service staff, the other said:”! phone is man-made causes cause the motherboard to bend no Internet access, but the host is one, so the internal display and external display screen must change. “

Mr Wang would like to know the phone detect concrete results, he has to communicate with customer service hope You can contact detected on your phone’s engineers, but also back and forth a dozen times to get in touch. Wang gradually lost patience, until now, mobile phone service points in Beijing, in the end the repair or not repair? Wang dilemma.

Why replace the motherboard repair mobile phone screen? When reporters contacted millet sales customer service when he is a another way. Customer Service told the “IT Times” reporter: “red rice Note2 motherboard reference price of 570 yuan, 330 yuan total external screen, change the screen containing labor costs 40 yuan, a total of 900 yuan, a bad motherboard can only change the motherboard, do not change screen “staff located in Putuo District of Shanghai, millet authorized point of sale maintenance, told” IT Times “reporter:” curved board can only change the motherboard, repair price is 580 yuan, labor costs 40 yuan, a total of 620 yuan “As. Why is the price so high, maintenance staff responded:. “the company set the price, we have no means”

<-! maincontent end ->