02/08/2013
Samsung sold more smartphones than now not only Apple but has at least in the U.S. at the top equipment and customer satisfaction. In the current ACSI satisfaction survey, the Samsung Galaxy S3 and the Galaxy Note 2 have overtaken the iPhone 5th
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In the U.S., the buyer Samsung Galaxy S3 and the Galaxy Note 2 more satisfied than those with the iPhone 5 This is the result of a recent satisfaction survey by the American Customer Satisfaction Index (ACSI ).
The Samsung Galaxy S4 is due to its release dates not listed on the current U.S. deadline customer survey. Samsung pushes the new ACSI results for the first time before Apple, and the same two devices.
of 100 possible points, the Samsung Galaxy S3 is on 84 points. The Galaxy Note 2 is also on 84 points, before the iPhone 5 and the iPhone 4S with 82 points each. Ranked 5 iPhone 4 follows with 81 points.
After the Motorola Droid Razr Maxx HD in 6th place (80 points) by the way follows the two-year old Samsung Galaxy S2 on 7th place with 78 points. The other places. Motorola Droid Razr with 77, 67 with BlackBerry Curve and the BlackBerry Bold with 64 points
The values ??for individual units shall be Samsung first time Apple and recorded after the change at the top of the best selling phones a second significant victory over their arch rivals. In satisfaction surveys was Apple so far almost unmatched and for several years a permanent guest on the first place of the ACSI field.
same organization regularly surveys buyers of the ten best-selling smartphone a year of their experiences with various devices. At the current survey 4,112 smartphone users took in the period between 21 January and 17 March 2013 part.
In total company rating of the current top 10 Apple is still ahead. But ACSI director David Van Amburg says: “Samsung pushes [two devices, editor's note] not only from all Apple smartphones, Apple customers see beyond a few differences between iPhone 5 and iPhone 4s 4 . Although the latest Apple financial report was better than expected, but Apple has always been the most important driver innovation . Samsung shows an upward trend in ACS index from S2 to S3. If the Samsung Galaxy S4 similarly strong performing, then you could make Samsung Apple’s future also the last top spot in dispute. “The news about ACSI results read with cnet.com.
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